How can you keep your staff motivated in difficult times?

July 12, 2010

Downturn, redundancy, pay freezes, recession are not words that inspire and motivate staff. So in times such as we have now, here are some ideas to help you keep your staff focussed, positive and getting a buzz out of working for your organisation.

The CIPD, in a survey of 2000 workers in 2007, established that 43% of employees are dissatisfied with the relationship they have with their line Manager. I doubt that this situation has improved.

The reasons for this are also strikingly clear:

– Poor Work/Life balance.
– Poor acknowledgement of their performance.
– Poor prospects, stuck in the same role for too long.
– Poor communication from the top.

So here are four ways to stop this happening?

1. Start a Talent Management Programme – encourage individual’s to develop their talents and skills within a blame free culture.
2. Communicate your organisation’s vision and strategy. Clearly show how decisions are reached and the direction the organisation is going. Make this a priority and make it precise.
3. Create a Coaching and Learning Culture. Encourage staff to work outside of their comfort zones to provide a challenge and help with their self development.
4. Introduce a 360 degree evaluation process, so that any Manager/Staff issues can be identified and worked through.

These activities will all help reduce staff turnover, motivate staff and help them achieve better performance for your organisation.

When you consider the disruption that staff leaving causes and the cost of recruitment and initial training, this type of activity is one of the best investments you can make in today’s challenging times.

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FCG Consultancy’s survey explains why delegates attended Destination Growth ’09 and explores their business priorities

November 22, 2009

Over 37% claimed that they took away three or more ‘Business Nuggets’ to provide insight into helping them build the business.

Destination Growth ‘09 was very well received with 74% of those surveyed saying that the event either met or exceeded their expectations. 

When it came to personal importance, nearly 48% of the participants put the Seminars/Workshops top.  This was followed with Keynote Speakers 32% and Networking 24%, with Exhibiting and Meeting the Exhibitors being least important at 8% and 4%.

56% were looking to the event to provide possible solutions to changing customer buying patterns, 44% to find ways to overcome pricing sensitivity and nearly 24% to find ways around shorter sales lead times and 20% to ‘Add Value’. 

The last points are particularly interesting as for some time now we have been helping clients look creatively at ways to build customer loyalty, market these initiatives to their customers and train their staff to embrace the changes required to use them to best effect. 

Where clients meet the entry criteria we are also able to help them access grants to support the training aspect of this package.

If you want a full copy of the survey (available from 30th November), or to discuss how our skills can protect and develop your customer base, call Jonathan Wainwright on 07971 006 446 or email

Up to £5,000 training contribution to help make YOUR business more competitive

November 16, 2009

Grants are available now, to organisations with fewer than 250 employees based in the EEDA area, to address a wide range of business needs.iStock_000009349745XSmall[1] 

The aim is to support organisations who have identified a critical need get in to shape and beat their competition. 

This programme, which gives access to up to 50% of the cost of the training (from £100, up to £5,000) is running now.  It’s being delivered across 10 sectors, which have been identified as key economic drivers, in the East of England.

If your business in these sectors – you could be eligible:

  1. Automotive and High-Tech manufacture
  2. Creative Sector
  3. Financial Services
  4. Food and Drink Processing
  5. Life Sciences and Healthcare
  6. Low Carbon and Sustainable Technologies
  7. Social Enterprise
  8. Sustainable Communities and the Built Environment
  9. Tourism and Olympics 2012
  10. Transport Gateways.

I can help you:

  1. Identify  the business area where you will get the most benefit
  2. Scope the content and KPI’s of the training required to help you succeed
  3. Provide guidance to apply for the funding
  4. Deliver a training programme to achieve the goals you wish to achieve.

If you want to equip your business with new skills to succeed, call me on 07971 006 446 or email