Sharing knowledge makes you stronger – Part four

Here’s the fourth of my five steps……add sharing as a KPI

Once everyone has become familiar with sharing and sees the benefits, you can make it a more formal activity. If you recognise Outcomes, such as top sales team or Performance, such as sales volume, then you can see how the act of sharing can be measured through a Process goal.

As Process goals inevitably contribute towards the achievement of Outcomes and Performance (or at least they should), you will strengthen the whole reward and motivation system you have in place.

The last part of this series will look at bringing everything together into a unified programme that will neatly dovetail with other activity.


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